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November 28, 2023
Hello Jim,
Just wanted to let you know how happy I am with the mechanical pencils I ordered! They are for our grandchildren for Christmas and we are thrilled The colors are vibrant and the lettering is perfect. Thank you for your excellent work!
John & Terrie
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February 14, 2023
Hello Jim,
Got the pen! Thank you so much for getting it here by today!!! LOVE IT
Thank you,
Candice McCoy
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December 9, 2022
Hello Jim,
I received the refills. LOVE how smooth they are; just like the Schmidt refills in my RIIND pens. The tolerance for the back end is REALLY tight though. You can see a very slight difference in diameter of the black plastic part that sticks out of the back end of the refill. It makes screwing down the tip of the pen a bit tight. Hoping it doesn’t damage the pen in the long run. When you remove the refill it definitely feels “stuck” whereas the Montblanc refill will basically just fall out when you remove it. Thoughts?
Will House, MD
Eventide Health
Friday Harbor, Washington
https://www.eventidehealth.com
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December 5, 2022
Hello Jim,
I purchased the Schmidt DSM 2006 Feinminen-System lead refill.
Now my pencil works great. It was also an enjoyable experience to deal with your company. In fact I would recommend you to a friend. Thank you!
Kenneth Kimball
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November 27, 2022
Hello Jim,
I received the pen, your note and the extras you included in my purchase. The quality of the pen was outstanding and exceeded my expectations. The extras were appreciated though not necessary. When I called to follow up, you were very polite and helpful and I was in no hurry. I will certainly place another order in the future and if it takes a little longer, that's ok. I will certainly leave a positive review.
Wishing you much success in your business!
Craig
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October 24, 2022
Hello,
I appreciate the fast service and quality refills for my Parker pens.
As soon I replaced my Parker refill with the Monteverde refill, instant ink flow from the first stroke! Nothing like the other refill cartridges.
It is nice to know where my future refills will come from.
Thanks,
Ken
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October 13, 2022
Dear Jim,
I received the pen and the case: thank-you very much.
They are a beautiful addition to my pens.
Thank-you again and best wishes!
Roger
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October 2, 2022
Dear pensbylanier,
Hey, hey,, hey, Powerbird 54 here....just wanted to let you know, this Schmidt 888 Medium, writes like a dream pen refill arrived this morning in the mail today. Arrived two days early! Put it in my pen and, Wow, this thing writes Beautifully! Very smooth and nice and easy.....also, I love all the pen info enclosed with the refill, Plenty of info to read thru. Thanks! I also left All Positive Feedback as well, thanks again!
Gary
- powerbird54
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September 15, 2022
Hello Jim
Just wanted to say thank you for this past transaction, as I have received the refills I ordered in good shape and have already put a few of them to good use! Again, thank you so much!
Larry Monte
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August 22, 2022
Jim,
Pens arrived. Wonderful! And the few extras you put in, I appreciate it. I'll have to make another order, and of course, in light of shortages of staff and so forth, be patient and thankful. Things take the time they take these days.
Anyway, thankful for the wonderful quality!
Regards
Andrew Regis
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May 27, 2022
Greetings, Jim!
Always happy to see the business continue to thrive for you! I just received my (3) P44 Bold Combo Pack Monteverde Gel Refills via Amazon. I have been purchasing my refills from you for a while now & wanted to extend my sincere thanks to you for maintaining available inventory at great prices, especially because P44 Bolds in both blue and black gel inks are not readily stocked on the typical retail shelves.
These Monteverde are my favorite! I use them primarily for writing poems and correspondence in Chinese on the frequent occasions when using traditional wolf hair brush pens and grinding my own ink on an ink stone are not convenient. These bold gel ink points easily create the same required variations in line widths for Chinese characters in the same way my brush pens do but with far less mess and with much greater portability. Great inventions!
Love the catalogue you enclosed. Were it not for being happily retired now, I could easily be tempted to start a personal collection of your exquisite handmade writing instruments. At this point in life, however, as I am growing increasingly minimalist, I keep to my respectable collection of mint Papermate Slim Profile ballpoints and classic Parker 45’s in various trims.
Be well and keep safe out there in the PNW! Thanks again for everything.
Aloha from North Baltimore!
Robby E. Sebala
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April 8, 2022
Hi Jim,
I received my first ever Lanier pen in the mail today - a Majestic Rollerball Pen of Black Pearl with 22kt Gold Plating. As you know, there was a delay in delivery due to the current global supply and demand issues, but I have to commend you on delivering an extremely well crafted writing instrument, that has been worth the wait and exceeded my expectations. The feel, balance and weight are all excellent and very conducive to putting pen to paper, while the styling and finish are exceptional. As the owner of several other higher end pens, I would rank this one as my new favorite.
I look forward to acquiring more of your superb products in the future - both for myself and for friends and family.
Gary Dix
Neurosurgeon
Annapolis, MD 21401
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April 6, 2022
Hi Jim,
I picked up my pen today. Thank you! It is an exceptional writing instrument and I am very happy with your product. Planning to be a return customer.
I am also grateful for the complimentary gifts and your personal card.
Best wishes
Gary Dix
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April 5, 2022
Dear Sir,
Thank you for the fast shipping. I ordered my refills on Saturday and received my order yesterday. Thank you for the bonus color refills as well!
Rich Feston
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April 2, 2022
Hi!
I wanted to let you know that my pen arrived today.
It’s beautiful!
Thank you for the refills as well.
Have a great weekend!
Joan Ferreira
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March 17, 2022
Dear Sir,
I, like many people, have ordered through the mail a great deal during covid time these last few years, though I rarely did before. I wanted you to know that I have NEVER received a more professional product, including all the information included and the well-packaged mailing envelope. The very best; I commend you. I am glad I discovered your company and plan now use your products.
Mary Youngblood,
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March 14, 2022
Jim,
The pen arrived today. It is beautiful!
I glad it arrived safely and hope to order another in the near future.
Thank you,
Doug
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March 13, 2022
Hi Jim,
I ordered a Monteverde Monza-clear body fountain pen with the flex nib from Lanier Pens. The pen arrived promptly and I couldn’t wait to try it out! I loaded it with ink and put it to paper. I was disappointed to discover that the nib was ‘scratchy’ and the ink delivery was inconsistent. This was odd to me as I have had great luck with Monteverde in the past.
I contacted Jim Lanier at Lanier pens to express my concerns…I received a response right away and before I knew it a replacement pen was on it’s way!
When my new pen arrived and I put it to paper, I was elated to experience the smooth consistent writing experience that I was used to from Monteverde product(s).
My experience with Lanier Pens has been extraordinary and I would like to thank them for their prompt attention in turning this experience into a GREAT one!
Thank you Lanier Pens!!
Regards,
Diana Clements
Bass Lake, CA
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March 3, 2022
Hello Jim,
I want to write and tell you how very pleased and impressed I am with my great new Gripper Rollerball Pens that I ordered from you recently. I ordered a blue one for myself and a red one for my father, Graham. My Dad was and still is totally delighted with his new red Gripper Rollerball Pen. I couldn't have asked you for better or for more than what you and your members of staff have done for me in making my order such a wonderful success, Jim.
I am so pleased with the finish and high quality of these Gripper Rollerball Pens. They have a lovely balance and weight to them, and they are a joy to write with. The smooth skip-free writing experience provided by the Schmidt 5888 German made ink refills is wonderful. The engraving on the red Gripper Pen that I ordered for my Dad is so professional and looks great. I also love the engraving that you did for the redwood box that I ordered with the pen. I really appreciate all of the wonderful care and attention to detail that you and your members of staff have gone to for me Jim.
You thoroughly deserve to be thanked so very much for an absolutely first class shopping experience!!
Most Warmest and Kindest Regards,
Peter Carr
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February 7, 2022
Hi Jim,
Just wanted to send a quick note to say how happy I am with the black Schmidt 635 refills I received for my Swarovski pen (which was a previous gift). It honestly writes more smoothly than the cartridge that came with it, not to mention it’s true black instead of the ‘purple-black’ you often find. Keep up the great work – I’m one very satisfied customer!
Denise Garrison
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January 15, 2022
Hi Jim,
I got the refills thanks you! I had two thirsty Lanier pens that are happy now.
Thanks!
Doug Ley
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November 21, 2021
Hi Jim,
I received a beautiful Elite Fountain Pen from Lanier Pens made out of Olivewood pen with 24 KT gold plating as a birthday gift from my wife: the pen is absolutely gorgeous and made from well selected olivewood. The German nib is great and flows easily, and is familiar, predictable, and so far, reliable. The pen writes well posted and non-posted, but does have threading to allow for easy and secure posting, which is a nice feature my other pens in this price range do not have.
Overall, the pen has quickly become my favorite go-to for easily every day writing, and one that I carry with me when I need to make an impression on my clients.
Also, kudos to Jim for including a beautiful rosewood display box as well as a nice converter to let me use my own collection of inks. There's enough here to start off with and keep writing for some time. This pen is going to stay in my quiver indefinitely! I love it.
Yasaman Douraghy
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November 20, 2021
Hi Jim,
The pens arrived today and look amazing. My wife and I are taking my parents to Ireland and Scotland next year and I wanted to get my dad something special for the trip. This is my 3rd pen and just wanted to say that you do amazing artistry and craftsmanship!
Thanks again,
Mark Maier
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November 11, 2021
Hi Jim,
I received the converter today that you sent to go along with the Bexley ebonite pens! It worked great!
This was a very expensive pen for me – the most I’ve ever spent on one, so it was very important to me.
Thank you! I’ll take a look at your website!
Linwood Hines
Chesterfield, VA
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November 9, 2021
Hi Jim,
My mon got the pen today and LOVES it. She's a fountain pen fanatic and thinks the pen's quality is increadible. It writes beautifully as well. I will be giving you a five star review and I appreciate all the time you took in making such a special gift. You're the best!
Thank you,
Ashlyn
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November 09, 2021
I got my package Jim!!
Absolutely love my new pen! It’s perfect, even nicer than I thought it would be, you did an amazing job!
Thank you so much for everything have a great holiday season!
Renee Long
"THINK TO SMILE TODAY"
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November 2, 2021
Jim,
I received the Elite Rollerball pen made out of Green Maple yesterday.
Thanks for getting it to me so fast and I appreciate the extra refills.
It looks great!
Thanks
Edgar Ortega
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October 22, 2021
Hi Jim,
I confirm receipt of the pen refills.
I'm so happy I got the right ones too.
Thank you for your help and how quickly you got back to me.
I know where my next refills will come from.
Regards,
Annik
Canada
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October 16, 2021
Hi Jim,
I have bought many easyflow 9000 Schmidt refills from you. Outrageously great in a twist pen!
I have found that these do not fit my clicker pen.
What do you recommend?
John Fulbright
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October 11, 2021
Hi Jim,
I just want to say how much I appreciate the fact that your company carries the Black 5888 Fine Tip Schmidt Metal refills for a special pen I use daily. It is a beautiful pen made by the Waterford Company and I purchased it from the US Treasury employee gift shop when I worked there a few years ago. The pen came with one ink cartridge and the store did not carry refills or have any idea who would carry them. I searched high and low and finally came across your company who does carry the refills. My co-workers always make compliments when they see my pen. Again, I am so grateful your company has such a wide selection of pens and refills. I sort of wonder if the Treasury was able to sell all of those pens without a resource for refills? I just placed an order for more refills. Next on the list is to locate a refill for my bosses pen...
Regards,
Judith Fristik
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October 4, 2021
Hi Jim,
Just a quick "THANK YOU" for the beautiful rosewood pen boxes. They arrived today and are perfect!
Your outstanding quality and customer services skills are incredible!.
Thank you, again.
Suezanne Ariola
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September 15, 2021
Hi Jim,
I had an old pen that was a gift and no refills for it. I looked at all the big box office supply stores around me and couldn’t find the right style of refill as this pen only takes one brand, and then finally thought to look on your site. Not only did you have the refill I needed, you had it in multiple colors at a great price, and it arrived in days not weeks!
Thank you!
Sarah Roe
Portland, Oregon
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August 10, 2021
Hi Jim,
Just wanted to thank you for the absolutely beautiful Elite Cocobolo with Green Box Elder Inlay pen – my husband absolutely loves it (as well as the extra cartridges you included in the package) and I must mention that the presentation pen gift boxes is perfect!
Greatly appreciate the expediated service and your craftsmanship!
Kim Nilson Kabbes
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August 4, 2021
Jim,
In my 60 years on this earth my heart has not felt so happy, I think I want to shed a tear, this Cigar Pen with Amboyna Burl and Ebony Inlays is so beautiful.
Life has been so hard lately, but today I am thankful, I will cherish your creation until the day I die...
God Bless You Sir,
Thank you,
Moyenne Sparkman
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June 25, 2021
Hi Jim,
I received my package today.
Thank you so much! Everything is beautiful.
The Black Pearl Majestic Fountain Pen is stunning and the Fancy Maple Gift Box with the Black Engraving Plate turned out so beautiful. The font used to engrave on the plate is perfect and this was the greatest gift I could have provided my husband for our 30th wedding anniversary.
He Loves Fountain Pens and the Touch of Silver you added to the Black Pearl signifies our special day.
Thank you,
Loretta Clarke
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May 10, 2021
Jim,
The postman just handed me a wonderful surprise and I have now opened it all. Your gift(s) of the pen inks (love the colors), the converters, the gift boxes were all greatly appreciated, though, of course, unnecessary.
As for the pens, they are beyond my expectations. They are just beautiful, and the workmanship is impressive to say the least. They were well worth the wait, and I intend to spend much of the next week breaking them in with some journaling.
I hope things have settled down on your end. I am sure I will be ordering more pens at some point.
Thank you again for everything. The pens are an impressive addition to my treasured collection.
Best,
Tracy Jenks
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May 8, 2021
Jim,
Thank you for the prompt and timely delivery I received after placing my order. This Diplomat Magnum Ball Point Pen came in a secure and well labeled package. I also received 2 free refill for my beautiful and bold writing instrument. This pen is a joy to write with, because of its construction and bold and beautiful ink flow. I have a nice pen collection and this pen is one of my favorite, because of its writing style. I will definitely be ordering again from Lanier Pens.
Ray
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April 26, 2021
Jim,
Jim and his entire team has delivered an amazing product, we found Lanier Pens on-line and was uncertain with the amount of customer service would receive. Those concerns where quickly eased, Jim spent at least an hour explaining his process and the various types of pens offered. This doesn’t include the days of emailing with questions and changes. The end result was the perfect corporate award to give to our staff, not only was the quality above and beyond what was expected the cost was well under what every other pen of this quality cost!
Jim you have earned our business for a long time to come!
Thank you and your entire team!
Bluegreen Vacations
Myrtle Beach Preview Center
Brian L. Ensor
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April 19, 2021
Jim,
I tried the fountain pen over the weekend and absolutely love it. Looks great, feels great and writes great. In fact I am going to pick out another one to acquire.
Thanks!
Gerald G. Stiebel
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April 16, 2021
Good afternoon Mr. Lanier,
I recently received my pen and must say I am beyond pleased with the quality of the writing experience and craftsmanship.
I've been looking for an American-made quality pen, and my Burmese Rosewood Classic has surpassed my expectations. The balance and comfort of the pen, even after hours of writing, is unlike any other I've used.
As a law student who takes meticulous handwritten notes, both in preparation for and during, my classes, having a pen that's as comfortable as possible is critical. Further, as someone who always makes sure to carry a pen on me at all times, the design of the pen is an enormous benefit, too.
I hope your company thrives for many years and that I can order more of your fine products in the future. Thank you very much for your handwritten, personal note, and incredible customer service, as well. It definitely goes a long way nowadays.
Warmest regards,
Orion Dimitrios Karagiannis
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April 07, 2021
Jim,
Thanks!
I received order for 6 refills. My custom pen now has new life. My uncle made it from a walnut limb that fell in his back yard. I like what you have on your website so will have your company on my short list for pen shopping.
Dudley Allen
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March 24, 2021
Jim,
I got my refill yesterday and it works perfect!
Thank you so much for the quick response and doubly thank you for the bonus refill you included!
I used my pen all day at work and was super happy!
David
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March 20, 2021
Hello Jim,
Thank you for your help! I ordered the correct refills this morning from your website and will contact Amazon for a refund on the incorrect refills.
Today, I received the blue refills I ordered directly from you and they work amazingly. I definitely will continue to order from your company in the future!
Thank you again!
Thank You,
Austin Steele
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February 27, 2021
Jim,
I’m following up on our conversation from Tuesday (02/23) regarding the pens I wanted to purchase to use with my new journal. Your advice was spot on and the pens are perfect. You suggested pens from your budget friendly section. The words budget friendly immediately evokes thoughts of “cheap”, but these are anything but cheap. They feel excellent in my hand, they have a clean look and they have a great weight making them a perfect writing instrument. That alone would make me return for any future needs.
However, it’s the service excellence you exhibited when I called that sealed the deal. On top of that, I ordered the pens on Tuesday after we talked and I am using them today, Saturday (02/27). I appreciate the time you took to listen to my needs and give me advice so I only made the purchase one time rather than worry about whether I would have to return anything. The fast shipping was a bonus as I really wanted to get some things done today, but I needed the pens.
Keep up the service excellence and great products.
Bill Hiney
Plano Police Department
7501A Independence Pkwy
Plano, Texas
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February 23, 2021
Mr. Lanier,
I spoke with you a few minutes ago and I wanted to make sure before I place my order. I’m going to order three of the gripper roller ball pens. They will work with the Schmidt 888 refills I already purchased, correct? I just want to verify before I spend the money in case I misunderstood you.
I must tell you how refreshing it is to have a person, in this case you, answer the phone. I do business with a several smaller companies that produce great products, but the fact that their customer service is a live person answering the phone is a large part of the reason I go back even when their prices aren’t the lowest.
Thanks in advance and have a great week
Bill Hiney
Plano Police Department
7501A Independence Pkwy
Plano, Texas
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February 16, 2021
Jim,
I just wanted to take a moment to thank you for helping me with a needed fix of my old beloved Sensa pen. As you know, I had trouble finding a cartridge that perfectly fit the pen barrel and the one you sent me seemed just slightly too wide.
Your suggestion to widen the barrel hole with a small drill bit worked perfectly and now I have a fully functional pen, along with a good supply of cartridges to last a long time.
In fact, I happen to like your cartridges better than the original Sensa ones. So, a big thank you to you for making something nice happen during these difficult times when everything seems like a gut punch; one day and ice storm and power failures, the next Covid spikes and vaccine cancellations, followed by a foot of snow. Ah… but a pen that delights makes my day!
Thanks again!
Russell
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January 28, 2021
Dear Mr. Lanier,
Your ink cartridges arrived in perfect order, neatly packaged in a clear case with crisp materials about your products.
I was so impressed with the overall presentation that I immediately wrote a letter to an avid pen collector I Know, George Savitsky, to see if he knew of your company. He's been at the pen collecting for decades, and says he's done, but I wanted him to be tempted by what you have before he closes down shop.
This was a new experience for me, in fact. I would usually not try to "save" a pen but it seemed easy enough, once I figured out what I needed. Your website was well-organized, helped me make sure I was onto the correct part, and my fancy gold pen went from useless to useful.
Thank you, and I've kept your card. I'm finishing a book about the power of writing "THANK YOU" notes ( I type mine, though! ). I may be back to order some personalized pens!
Your truly,
Erica Gerard Di Bona
Woods Drive, Los Angeles, California
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January 26, 2021
Jim,
Good evening. I just wanted you to know that my order of Schmidt refills that I inquired about arrived today.
Thanks so much for the excellent customer service.
Have a good day tomorrow.
Kindest Regards,
Stephen
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January 26, 2021
Hi Jim,
I'm Jesse's wife, Sue, the person you talked to about the refill order thru Amazon.
I wanted to thank you very very much for sending me the 2 new refills for my pen. I got the refills yesterday and I couldn't be happier.
I love this pen and have had bad luck getting refills from Amazon the last 2 times I ordered. I appreciate your great customer service, your kind, personal and quick response were wonderful especially during these days of zoom meetings, voicemails, and technology without personal touches.
Lanier pens is lucky to have you.
Thank you again---Sue
Susan M. Gallego-Villegas, MSSW, LCSW
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January 19, 2021
Hello Jim,
The refill arrived today.
I want to take this opportunity to thank you for your prompt response and customer service!
It means a lot in these crazy times.
John McCarthy
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January 15, 2021
Thank you Jim,
I received the shipment today and the refills are great. I like these refills better than the 8900. The easyFLOW9000 refills have more of a medium point feel which I prefer.
Thanks and have a great weekend.
Jeannette Graf
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January 12, 2021
Hello Jim,
Then Elite Fountain Pen made of Spalted Tamarind arrived yesterday. I really like it and many thanks for all the extras, especially the nice wooden box! I will leave appropriate feedback later today.
I have just one question though. How do I engage the pre-filled ink cartridge with the nib? I'm used to a Lamy pen where the action of screwing on the pen housing forces the cartridge into position breaking the seal. With your pen the cartridges are much shorter. Do I just physically push the cartridge in place to engage with the nib? Once engaged can I rest easy that the cartridge will stay in place and not come loose?
Thanks for your time and any helpful information you may have for me.
Cheers!
Rick Pauloski
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January 8, 2021
Dear Lanier Pens,
I just received my order of Private Reserve American Blue ink. I love this particular color, and fine locating it increasingly difficult. Thank you for carrying it and for your prompt, efficient filling of my order.
Laura Landen
Hope, Rhode Island
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January 4, 2021
Hi Jim,
Hope the new year is treating you well!
The 5 Majestic Fountain Pens arrived safely yesterday.
Just wanted to THANK YOU!
They were stunning and well worth the wait.
Thank you also for the cases as well as the extra ink.
You will be HIGHLY recommended in all fountain pen correspondence from my side.
Take care!
Yashen
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December 14, 2020
Hello,
Thank you for great service!
I received the pen refill I ordered from Amazon much faster than I expected. Will leave a good review on the site.
I did want to shoot you an email though. Compliments on including your business card and website in the package.
Your pens are lovely and you have such a wide variety.
My shopping is over for this year but I'll be keeping your card for future gift ideas.
Thanks again for good service!
Nancy Foster
Kerrville, TX
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November 1, 2020
Hi Jim,
After searching the web and previous pen and ink purchases I settle on a upright pen stand from Lanier Pens. I wasn’t sure exactly which size or wood to select so called them. Jim was very friendly and great help in giving me details about the different woods and stands. When the one I choose arrived it was more than I had hoped for, beautiful and well made. I am very picky and it was nice to see that this design had been well thought out and attention paid to detail.
As my collection or desk changes I know where to look and buy with confidence. I would highly recommend his products to friends.
David Werner
Santa Monica, CA
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October 28, 2020
Hi Jim,
I just received my pen order yesterday and my black box elder rollerball was exactly as described. The engraving was perfect and I really love this pen. Your web site was easy to navigate and you have a great selection. I also want to say how much I appreciate the personal attention I received when I called with a question about my order.
I like my pen and your service so much that I just ordered 2 more pens.
Be well and stay safe.
LEE SARTOPH
(Columbia, Maryland)
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October 5, 2020
Hi Jim,
I initially purchased a 15 upright pen stand that I was very happy with. But my cigar pen collection increase to 24 pens. Should I buy another 15 upright pen stand? I took a chance and asked Jim Lanier if he could make me an upright pen stand to hold 24 pens? Jim responded: "How about 25 pens?" I said sure. Right now I am looking at a beautiful Rosewood upright cigar pen holder custom made just for me. Very satisfied with the customer service and would highly recommend if you are in the market for upright pen stands or any related products.
Thanks Jim
Darrell Maxwell
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October 5, 2020
Hi Jim,
I just received my refills for my Swarovski FUCHIA Pens! I just spoke with you and ordered on Friday and like magic they are in my mail box on Monday. We couldn’t be farther apart in the USA from Washington State to Florida.
You are amazing with your promptness. But more important, these new Schmidt easyFLOW6000 refills met & exceeded my hopes for something the same D1 size as the Schmidt 635 but with nicer flowing ink.
I’m quite passionate about all my beautiful pens, but, if the ink doesn’t make for smooth writing then the pen doesn’t get used. Now I have function, form & beauty!
I’m getting ready to write 150 notes to woman that need to be inspired, your Schmidt easyFLOW6000 ink flow will make this so much easier.
You also tucked in a nice surprise by engraving on my FUCHIA pen. So it ends up there is someone out there that is more passionate about pens then me. His name is Jim Lanier! Thank you so much for your kind service. You’ve got a customer for life. I will be ordering more of the easyFLOW6000 refills.
I love my fountain pens & rollerballs pens but prefer the ease of my ball points. Now that I have the easyFLOW6000 refills, I now feel like I am writing with my expensive fountain pens.
Kindly
Shari L. Hoy
(ShariLin SkinCare LLC)
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September 9, 2020
Hi Jim,
I am a very satisfied customer of Lanier pens.
I wanted a new pen and went on Amazon and saw hundreds of pens.
I liked the sound of Exotic woods and ordered a Lanier pen.
When I received the pen I liked it, but I found a different wood on his web site that I liked even better and I decided to upgrade to the elite pen in my new wood. Jim Lanier told me I could return the pen I ordered and replace it with the new pen. Much appreciated.
He agreed and I began to do more research on Lanier pens
His pens were not plastic or metal, like most of the pens on the internet, but were Heirloom pens hand carved from exotic woods from all over the world.
He orders blocks of the exotic woods and machines them down to create the body of the pen, and my final Heirloom pen.
This pen is beautiful, and I will hand it down to my family as a treasured heirloom.
Chris Smith
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September 3, 2020
Hi Jim,
I was thinking about gifting three close people in my life something very heartfelt and original. No apparent reason at all, but I enjoy giving. I thought of fine writing instruments as an option, but nothing at all in the higher echelon of manufacturers was very individualistic. I think the words boring and staunchy described what I saw. There was nothing very personal about the options. I happened across the website of Lanier “Handcrafted” Pens and I was elated ! Now, this was a product line that screamed individualism !
Not being at all versed in the intricacies of the product, I was the demanding customer being pesky about the arrival of my four pens. Much to my complete amazement and disbelief, I quickly became “schooled” by the proprietor Jim as to how much work, art, skill, craftsmanship and love goes into each of his creations.
He did so only to educate me, even by sending short videos of the manufacturing processes. I had no idea ! So refreshing to see a skilled Artisan, has a passion I cannot verbalize to its rightful Justice. He was in constant contact with me as to the status of the product. Was entirely willing to substitute any of his exotic woods, into any pen I wanted. This service is all but gone in this Country.
I at this point became very patient as to the arrival of my pens. I even apologized to him for my impatience, as I was so unaware of skill level necessary for his creations. He literally was bothered that he could not have delivered sooner. He took it upon himself to include beautiful wooden cases for all 3 pens at no cost, extra cartridges and a beautiful hand written thank you card.
One of the pens I did order a wooden case for. This type of committed service is a lost concept anymore. Of course the pens are beyond amazing, and the recipients ecstatic. But, if you want as pleasant of a shopping experience as possible, a piece of skilled Art apportioned as well as it could be and at an unprecedented value, you have arrived at the right website. Jim, is a shining beacon that loves to please people with his craft.
James R. Tindell
COMMONWEALTH TRADING CORPORATION
1060 KAPP DRIVE
CLEARWATER, FL 33765
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July 31, 2020
Hi Jim,
Received your pen yesterday.
Magnificent!
What a nice job you did.
The Turquoise Box Elder wood and combination of all the Gun Metal fitting is superb!
Richard D.
CustomMade.com
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July 29, 2020
Hi Jim,
When these Bubinga upright 7 pen stands came in, I was blown away with the craftsmanship and you can tell the love and care that went into it.
It’s nice to show custom work on custom pieces!!
Definitely a beautiful addition to my desk.
Thanks so much!
Best,
Claire Ludwig l Executive Assistant to Christopher Balat l Balcor Companies
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July 23, 2020
Dear Jim,
My present to my grand niece Bojena was a great hit ! She and her mother Lavanya called me and told me how beautiful The Green Maple Burl Majestic Fountain Pen is. Bojena is about to finish her high school and has won several National awards for her brilliance in Creative Writing. The pen was my gift to her with blessings that she will become a famous author in the future.
Regards,
Chris Chellappa
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July 23, 2020
Dear Mr. Lanier,
I am so sorry for the delay in thanking you for the lovely gift of the pen that I received yesterday. That was so utterly thoughtful of you and it was a really nice surprise. The pen is simply beautiful. Now I must tell you that I gave the pen to my son. I love fountain pens and had a mind to display it on my desk, my son, however, is nuts about them. He is rather an expert on them too and used to always use fountain pens only. He saw a lot of features on this pen that he didn't even know were options in a fountain pen. We both were marveling over the details and craftsmanship and I am certain that we have never seen a pen as elegant.
Thank you so much for thinking of me. I wish you continued success with this lovely product.
Warm regards,
Rebecca B. Mance
E-Global Legal Support Services, LLC
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July 13, 2020
Dear Jim,
Just received the gorgeous looking Grey and black maple burl Majestic Fountain Pen.
Thanks for the complimentary gifts.
When I saw the advertisement photograph I thought it is an interesting color combination and that it might click !
When I look at the actual pen I find that it looks ten times more beautiful than in the photograph.
You are really a great artist.
Your selection of the wood with the perfectly positioned brown burl marks are brilliant.
Thanks
God bless
Christanand Chellappa
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July 06, 2020
Hi Jim,
Received the package today.
Thanks!!
The Art Deco Fountain Pen is beautiful! As is the stand 2 Pen Bubinga Upright stand.
There is something very special about the look of wood. You have a great way with wood.
My wife loved the box also, it is really pretty.
Please let Annie know.
Cheers
Brad
Long Beach, California
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July 06, 2020
Hi Jim,
SO HAPPY to report that my gorgeous pen & pencil set arrived this weekend! I am looking at this gorgeous southwest color grain wood set right now - as they are nestled in the nice wood case. They have reached a very happy home and will be treasured!!!
I know you were overwhelmed with online orders for several weeks, but I would not hesitate to order another pen or recommend your beautiful work to others!
Also - thanks very much for the extra cartridges! I love that turquoise blue. This will be my go-to pen for shopping. And GOD knows we all need a positive inspiration to even get out the door.
Regards,
Sue Singh
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July 06, 2020
Jim,
I received the 2 pens I ordered from you and they are great !
I like them as much as my mont blanc !
Chris Smith
Retired marketing expert
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June 21, 2020
Hi,
I bought two of Lanier’s 7 Pen Rosewood Upright Pen stands and these are beautiful, all of my collection of pens not only look gorgeous on this display stand but are also easy to grab any of my pen to write. Using real natural exotic rosewood makes a huge difference.
These Lanier 7 Pen Rosewood Upright Pen Stands are so beautiful and FUNCTIONAL.
Thank you
Imtiaz Uddin
My Star Tax Services
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June 13, 2020
Dear Mr. Lanier,
I found one of your pens on E-Bay and received it today— nicely presented and with a complementary refill ! Thank you very much.
Pens have always been a favorite of mine. I always look for quality and a bargain ! After all, I am a Photojournalist and my profession is not pursued for riches. Rather, I am ‘old school,’ and consider my somewhat renown career to have been both a great privilege and an honor.
Congratulations on what appears to be a company of quality and variety. I admire and respect both.
Take care and be well.
Very truly yours,
Roger E. Sandler
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May 27, 2020
Hi Jim,
I recently purchased the Piano Finish Display (10 pens). This item exceeded my expectations - the workmanship of the build and finish, quality of the materials , and functionality were great. This product show cases my pens' colors and design well. I think the price when compared other manufacturers is very reasonable. This is a nice piece for my office furnishings.
Fast shipping and good customer service provided results in recurring customers.
James Marlowe
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May 27, 2020
Hey Jim,
This is Chris Bolton I ordered some of your pen refills and they are great!
Thank you for providing a quality product!
Have a good day Sir!
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May 26, 2020
Dear Jim,
Received the order 21119. The pens are stunningly beautiful. Precious works of art.
Thank you for the complimentary packets. The black Maple Wood boxes look majestic and beautiful with my name imprinted.
The name Christanand is my dad's invention. Anand is a popular name in India. It means 'joy'. There are several names like 'Paramanand' meaning Eternal joy. Devanand meaning 'Joy in God'. My dad was a good Christian man and he named me 'Christanand' meaning 'joy in Christ'.
Thanks!
Regards
Christanand Chellappa
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May 19, 2020
Hi Mr. Lanier,
The package arrived today without any problems. Great packaging and super fast shipping. Thanks again and will purchase again.
Mike
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May 16, 2020
Hi Jim,
I have used Private Reserve Velvet Black Ink for more than 20 years, and I consider it to be an extraordinary product. The only problem is it is difficult to find. Amazon directed me to Lanier Pens in Yelm, WA, and using the Amazon website I ordered two 60 ml bottles of Velvet Black. Unfortunately in transferring the order to Lanier Pens, Amazon switched the order to Private Reserve Tanzanite Ink.
Needless to say, I was disappointed when I received the Tanzanite Ink. However, when I contacted Lanier Pens via e-mail about the glitch that had occurred, Jim Lanier was more than gracious to promptly exchange the Tanzanite Ink for the Velvet Black Ink without reservation.
It is encouraging to know there are still gracious business people out there in the market place.
Rev. Charles R. Barton
Mahopac, New York
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May 14, 2020
Hi Jim,
I used the pen for the first time at work on Wednesday.
It feels good and has a good balance to it.
Dr. Grady L Carter
First Coast Medical Center
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May 13, 2020
Hi Jim,
I received the pens on Tuesday. Beautiful work.
Thank you for the extra’s.
I look forward to seeing the pen holders as well. Let me know my cost.
Thanks!
Dr. Grady L Carter
First Coast Medical Center
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May 12, 2020
Hi Jim,
I was very impressed by the prompt and accurate fulfillment of my order. I received item days before scheduled delivery date and all items in the order matched what I requested.
I ordered this item from another seller a few months ago and received ONE broad-tipped refill and five fine-point refills in that order.
Thanks!
Owen Waite,
NEW YORK, NEW YORK 10034-2803
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April 29, 2020
Dear Jim,
I just received the 36 Rosewood Fountain pen display case and it is beautiful to behold. As I told you, it was a gift on my 94th birthday. It is so well designed and engineered. The drawers move freely and the upper glass display has a small shelf behind it that gives it a much better look than most of the cases I discovered in my research. The price makes it a special bargain. It could easily sell for much more. And I appreciate the packing. It arrived without a scratch or minor breakage.
Thank you!
Van Harvey
Retired Stanford University
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April 23, 2020
Hi Jim,
Mr. Lanier's craftsmanship and attention to quality and detail in his creation of pens/pen stands is second to none. I have ordered a multitude of pens from him of varied materials and sizes. Each one is unique in its own way. I'm able to tell him my personal color schemes and he creates each pen with meticulousness and pride.
I've also ordered several custom made pen stands that were crafted with the same aforementioned qualities.
He will take the time to respond to any inquiries you may have regarding his products whether they're simple or complicated. He backs up his work 100%. He has never disappointed me one time!
Mark Z. Spivack
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April 4, 2020
Jim,
I'm so glad I found your company!
I've searched intermittently for years for refills for some commemorative pens made by Quill. Not only did you have the refills, but you had the most reasonable pricing. And the refills arrived several days earlier than expected. My wife loves her pen, but was frustrated that I could not find a refill; you've made her very happy!
Kudos to Lanier Pens for such exceptional customer service and quality products!!!
Best regards,
Mike Tinsley
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March 20, 2020
Hi Jim,
I have some good news and some bad news…
My wife loved my new pen and so being the loving husband that I am gifted it to her.
Bad news…I am out a pen.
So, I am interested in getting another Art Deco pen and going with the “Red & Silver Burl End Cap”.
Just tell me how to order it and I will do it as I would love to have it as soon as possible.
Thanks so much Jim.
Jamie D. Spielberg
Compassionate Eldercare Solutions
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March 8, 2020
Dear Jim,
Very helpful on phone. the 4X buyer protection logo covers up info needed to place order..took me a while to figure that out..!
Thank you and have a wonderful day!!
Best regards,
Jan Clark
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March 8, 2020
Hi Jim,
Was able to talk to the owner and he was knowledgeable and friendly and responded to my concerns positively!
Thank you have a Great day!!
Best wishes,
Howard
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December 11, 2015
Jim,
Everything is just phenomenal! I’m pretty sure after my leadership sees the pens, we will have more orders coming in. You and your team did an excellent time granted the short notice!!!!
Thank you again and I hope you have a wonderful holiday!!
Brittney D. C
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August 4, 2014
Dear Jim...,
Well, the presentation dinner was a roaring success, mostly because of your beautiful pen. The lady, who we all love, was so overwhelmed she broke down in tears. It wasn't long, and we were all crying. It really was a very special experience. I wish you could have been there to take a bow.
But, I made sure they all knew who you were.
I can't thank you enough for all the extra effort you went through to get it out in time. The pen arrived on Friday, so there was plenty of time to get it together. We're only a few people, a very small company, but you made it a memorable evening for all of us.
Sincerely,
Ted
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July 4, 2014
Hello Jim,
Thank you very very much. I received my Lanier Pen in the mail today.
I opened the box, removed the pen from the case, admired the craftsmanship and used it to update my calendar. The pen just glide along.
Thank you again and thank you for the special thank you for the complimentary gifts.
Best Regards,
Lynn S
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May 3, 2014
Mr. Lanier,
Thank you for the most beautiful and comfortable pen I have ever seen and have ever used.
I will enjoy it for many years , and hope to purchase a few more just for the fun of it ! I think your pens would make great gifts as well , of course .
Dr. Tom B, MD ,MSc
happy lanier pen new owner !! :)
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April 27, 2014
Jim,
Thank you for your immediate and informative response. I appreciate that you have an available refill. And SO many colors! That makes deciding so much more difficult.
Lanier provides excellent service.
Margaret M
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Friday, March 28, 2014
Hello to Jim!
We just LOVE it !! BUT WHEN I GET A FEW MINUTES, I AM GOING TO PICK OUT ONE FOR MY SELF. MY HUSBAND IS SO PROUD OF THAT WRITING INSTRUMENT, I JUST CAN'T BRING MYSELF TO CALL IT A " A PEN "... It is too special. We believe you are a Master of this Art...I am so glad we met you...Right now, I'm am BUSY with a 9 week old AUSTRAILIAN CATTLE DOG (PUPPY) this is what my husband bought me for my Anniversary present...SO JIM, I SEE SOME THING INTERESTING IN YOUR CATALOG...I JUST NEED A FEW MINUTES TO SORT IT OUT...YOU WILL GET ANOTHER ORDER FROM ME.....I LOVE YOUR IDEAS....THANK YOU FOR WRITING TO US...YOU HAVE A PLACE OF HONOR IN OUR LIVES. HAVE A WONDERFUL DAY !!
FROM MOUNTAIN
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Friday, February 28, 2014
Dear Jim,
We received the pen last evening and it is beautiful. Definitely worth the wait. And thank you so much for including the gift box.
That was very nice of you. We took the pen and some of my peanut brittle in to my husband's surgeon this morning and he was very pleased. I appreciate all your help with the order.
- Sylvia Meals
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Friday, February 28, 2014
Hi!
I just wanted to thank you - the Majestic Rollerball I received was some of the finest craftsmanship I have ever seen in a writing instrument.
Hardly ever does a product match its catalog picture, however the pen I received far surpassed the picture in you catalog.
I will most definitely be back for more and have shared your website with my business partner so he can buy his own rather than try to borrow mine.
Thank you!!
- Jack
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February 4, 2014
Hi Jim
I've purchased my Schmidt fiber tip refills 6040 in the past and I can't find a better price elsewhere. Pleased with my purchase experience before so I'm back again! Thanks!
Chad M
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February 3, 2014
Dear Jim,
I finally received today my order and I really appreciate the complimentary punch you sent me.
This attention touches me greatly and confirms me that I was right to trust your business.
Things like this happens sometimes and you responded very well to the matter.
So thanks again and I will enjoy my pouches that are of the quality I expected.
They are beautiful!!!!
Yours truly,
Pascal G
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January 27, 2014
Hi Jim
Just received them. Absolutely beautiful, and they write great. Very Happy!!
Dough
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January 25, 2014
Jim !
I want to thank you and Annie for the pen and pencil set.My wife loves them.Also the complementary items are also very much appreciated.As you know Jeremy, my son and business partner, also bought some pens as clients gifts over this last Christmas holiday.They were very much appreciated by our clients.We will be back again you can be sure.
Best regards,
Jerry S
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January 13, 2014
Thank you so much for all of your help. My sister LOVES the pen we got for her. I've recommended your site to several friends already.
Katie
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Jim I received the pen today!!!!! WOW:) itsjust fabulous!! I can't wait to give it to Bud. He is going to be so impressedand so get the "wood thing". Annie is a doll.
Renee
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Monday, August 12th, 2013
Justreceived the pen â€" I love it!! Thanks so much.
Barry
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Mon, May 20, 2013
I am very pleasedwith it and I will use it every day for my journals I write.Well worthwaiting for!
Richard N
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Fri, May 17, 2013
We received theCigar Twist pen and it is gorgeous! I am sure it will make a new collegegraduate VERY happy. Thank you,
Mary
Mary G
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Thu, March 28,2013
Dear Annie,
Thank you for thebeautiful pen for my son, for your suggestions, and for the overall greatcustomer service. The pen fits my son's large hands very comfortably.Heloves it.I'll soon be ordering another pen for a different son!
Sincerely,
April S
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Wed, Mar 27, 2013
I am writing this on behalf of all LawyersTitle branches located in the Southern California area. I would like torecommend the services of Lanier Pens. We recently used Lanier Pens to createcustom, rosewood gift boxes that were engraved. Not only were they the bestprice around, but the quality of the engraving was impeccable and exceeded allof our expectations. Everyone from management to those that received a box werecompletely satisfied and overwhelmed at how beautiful they were. The attentionto detail in the engraving was tremendously valuable on this project.
The order that we placed was large inquantity and needed in a timely manner. The customer service was quick torespond and understand our objective and priority in this critical time. Theymade quality contributions to the configuration and design of our custom boxesso that we could receive them before our 'due date.'
Again, I would like to express my sincerestthanks for the success of this order, the quality of work, and the customer carewe received. I recommend Lanier Pens to all without reservation.
Emily A
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Mon, Mar 25, 2013
Hello Jim!
Thank you very much forsending us the refill for my wife's pen.It arrived yesterday and worksperfectly, and has made Susan very pleased, as this is her favorite pen.
Sincerely,
David+
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Wed, March 20, 2013
Hi Jim,
I just want to letyou know, everything with my order came out perfect.I understand thatquality cannot be rushed and when I saw the pen I ordered, I knew there was noway you would want to rush on a product of its quality.I have to saythat whenever I plan on order a pen for myself, I will definitely look to you. I would also like to comment on the customer service, which I foundoutstanding.It's rare to find a group so interested in making sureeverything turns out for the best for both parties involved.My wifeloves the gift (our first anniversary) and send her complements as well. Thank you again for everything and I hope to get in touch with you in thefuture.
Best regards,
Chris N
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HiJim,
Thepens have arrived!
STUNNINGworks of art!
Thankyou so much….simply can't wait to present these tomorrow afternoon!
Cheers,
Jeff P
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Jimand Annie-
Thankyou so much for the pen and excellent service. I really like the look of thepen, the gunmetal plating and the cap which screws on to each end of thepen.No problems with the nib â€" I seemto get a good even ink flow.
Iwill be in touch this summer for another pen. I will be looking for somethingto use in the court room â€" preferably dark in color (maybe black?). If you haveany ideas I'd love to hear them.
Greatjob on the pen and thank you for the excellent service.
Dave
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Thu, January 24, 2013
Hi Jim,
I am interestedfor myself the following pen;
In a Art DecoRoller Ball with a medium black nib-Amboyna Burl & Beeswing Narra withTurquoise and South West Inlay
You show it onlyin a Baron Fountian Pen for $395 in the color-Amboyna Burl & Beeswing Narrawith Turquoise and South West Inlay
Can you make it,how much, and of course how soon?
I am also thinkingabout placing an order for 3-4 of your classic rollerball pens for gifts toreferrals of mine.
Thanks and pleasethank Annie for taking such good care of my girlfriend.The pen isabsolutely beautiful.
Jamie D
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HiJim
Thanksfor all your help with the ordering of this pen and all my shipping questions.
Idid receive the pen today. Your company is awesome to deal with.
Thanks,
Brenda M
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Thanks Jim andAnnie,
the pen andpencils look great. You did a wonderful job on them! Have a great New
Year!!
David
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Jim, the pen wasgorgeous!!! Gary loved it!
Thank you so muchfor your (always) wonderful work.
Meg H
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My wife fell allover herself when she opened her Lanier pen on Christmas morn.
Many Thanks !
GR Lassiter
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Thu, Mar 7, 2013
Hello Jim,
Love the PrivateReserve Ink and Delta refills from you.Do you provide refills that fitMont Blanc pens?(Rollerball)
Thank you !
Diana D
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Thu, Jan 17, 2013
DearJim
MayI thank you for the care and attention with which you have packed my purchases.
Iconfirm perfect receipt of the box and pen and of course of the complimentaryCartridges and convertor for which I thank you.
ManyThanks
Simon
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Sat, Jan 12, 2013
Jim Lanier:
I found therefills, found your card which you gave me when I bought the pens, and I havethe refills!
ThanksGreat pens !
Barbara N
Fri, Jan 11, 2013
Hi Jim and Annie,
The pens have arrived (about 10:30 this morning).Thank you for gettingthese done so quickly -- they look beautiful!!
Now, I hope you can get some sleep over the weekend!
Best regards,
Jeanne
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Sun, Sep 30, 2012
HelloJim.Just wanted to let you and Annie know that I received the pen atnoon today and I cold not be happier.Not only is the pen beautiful butyour customer service is amazing.Thanks again for all the effort ingetting this pulled together for me this week. All the best !
Joseph P
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Sun, Dec 30, 2012
Hi Jim
Thanks for the follow up. Everything arrived In greatorder the pens look really good and so were the boxes thanks so much. We wereto deliver most of them before Christmas there are few that we will delivernext year. The check should be arriving soon. Also I wanted to ask you if youcould save the logo stuff I will be ordering two other pens for us me and myhusband and partner perhaps in a few weeks.
Thanks again for your hard work nice pens and boxes.
Happy new year!!!
Aurelia
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Hi Jim,
I just wanted to say that I received my pens today and I am amazed at the craftsmanship that went into making them and also the quality of the cocobolo wood. Absolutely stunning, there are no words to describe the beauty of these pens as well as the others that are on your web site.
Thank you and I will definitely be ordering more pens from you in the near future. I also hope to see you again at the next event that you will be attending.
Joaquin A
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We were pleased to send our special clients Lanier Pens. The craftsmanship was excellent and sent a message that we're a first class firm to those who received them. We've had several clients mention how much they've enjoyed their pen almost a year after they were delivered. That's the kind of memorable marketing that works!
Kim S
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Every year for the last 15 years we have sent our clients a year end gift as a token of our appreciation. These gifts have varied from paper weights to letter openers to clocks. Last year for the first time we used Lanier Pens that put together a two pen set in a customized rosewood
laser engraved box.
The gift was beautiful and frankly looked to be a gift of much more expense than what Lanier Pens charged us. The feedback we received on the pens was the best we have ever had in my 15 years. People just loved them and I believe it is a testament to the quality of craftsmen ship and the fact that while pens are ubiquitous the Lanier Pens are truly unique.
Bernard L
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Jim Lanier and Lanier Pens have been an incredible resource for that little dash of pizzazz our clients love with their custom presentation kits. Pens are custom made to match our creative needs and are always of the highest quality.
Plus, the cost is always up front and within budget, and delivery is right on time. When the pens arrive, it's a bit like Christmas â€" each pen is unique in its striations and grain, and absolutely GORGEOUS to look at and write with!
Sandra C
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From the small town of Montara just outside the charm of historic Half Moon Bay, California comes a premier company called Lanier Pens.
The innovative designs and quality craftsmanship have been a rewarding result for our
Patent Law firm sharing it with our clients around the world.
D.Lawson
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"Each customer I presented a Lanier Pen to was very impressed with the quality of the writing instrument" "I ran out of Lanier Pens way to early and had to re-order pens to present to my customers for Xmas gifts"."The Laser engraved storage box was incredible"
"I plan on ordering Lanier Pens for many years into the future"
Dave C
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I discovered Lanier Pens from the Firm I am employed with. Our Company purchases Lanier Pens for our seasonal
gifts for clients and for employee awards, special anniversary or achievements. I personally purchased several different types but my favorite is the Koa comfort twist pen. I have had it for two years and find the more I use it the more these amazing colors come out. The metal on the pen has a gold finish and the color has never worn or tarnished and I use my pen several times a day.
I went to an office supply store to purchase the refills (you can also purchase from Lanier Pens) and the person who serviced the department indicated my pen had better "architecture" and "construction" that would last a lifetime and also my pen was much better quality than their "High End" products.
My brother holds a Legal position with the Government and proudly displays his on his desk and always looks forward to his next pen for the next Christmas. I have given people pens or a set as gifts that live from New York to Hawaii and every owner is extremely overwhelmed by not only the look but the construction and quality. Perfection is the requirement with Lanier Pens!
Sincerely,
Michele R.
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I am very pleased with my new Classic Elite Rollerball Pen. The writing is extremely smooth and the Redwood lace Burl wood which I chose for my pen makes it more than just a fine writing instrument, it's a work of Art!
Thank you again for helping me to rediscover classic pens again.
Bill G
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